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IT Business Operations Analyst
Job in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-10-12
Listing for:
Atrium Health
Full Time
position Listed on 2026-10-12
Job specializations:
-
IT/Tech
IT Business Analyst
Job Description & How to Apply Below
12266 Enterprise Corporate - IT Business Office
Department12266 Enterprise Corporate - IT Business Office
StatusFull time
Benefits EligibleYes
Hours Per Week40
Schedule Details/Additional InformationFull-time, dayshift, Monday - Friday 8:00am-4:00pm Central Time and willing to adjust as needed with leader approval. This role will be fully remote.
Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, , IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY
No relocation and no sponsorship or transfer of visa for this position now or in the future.
Pay Range$35.50 - $53.25
Major Responsibilities- Supports the coordination of contracts (hardware, software, services, statement of works,etc.) with the Business requestor,Finance and relevant Technology Services Personnel todevelopmentthecontract business terms (licensing, pricing, duration, deliverables, SLAs, etc.) frominitialconcept through to execution
- Supports the sub-process to generate the IT Department Budget by gathering information (contracts, invoices, etc.) and recording the requests and data gathered.
Assistinidentifyingbudget needs,validates purchasing requests,identify potential savings opportunities, variance analysis to HIT spend to keep alignment with IT Budget. Ensure contractual Service Level Agreements (SLAs) are adhered to. Maintenance and tracking of all contract issues from initiation to resolution with proper documentation. - Researches and provides input into evaluation, selection, and contract negotiations for acquisitions. Provides input andmaintainsa licensing reporting system,reviews and audits information to ensure proper licensing is maintained
- Prepare, manage, and record annual category,sub category and IT supplier level investments for products and services for reporting and inputs into IT budgeting and strategic planning process. Improve IT spend management by evaluatingspendtodetermineif IT is using other than preferred vendors and communicating with business to promote benefits of using preferred vendors
- Performing periodic audits of invoices to ensure vendor is charging negotiated contract prices or quotes; work with accounts payable team toassistin invoice reconciliation issues
- Coordinate and process IT equipment and supply orders and deliveries with designated vendors.
Submit IT equipment and supply requirements throughcontractsworkflow as applicable. - Overseesandleadsproposals and communications foridentifiedproduct/service opportunities. Negotiates with suppliers,researches,recommends, reviews, and completes business terms and conditions, and works with the Commercial Transactions Group to complete agreement.
- Participate in periodic status update meetings with IT Owners and Business usersregardingcontract negotiations.
- Actsas a resource for the project managers to ensure that project related standards are being utilized. Acts as a business resource by providing direction for various product processes (i.e.research, return merchandise authorization (RMAs), warranties, equipment quote assistance).
- Provides coaching and guidance to new and associate level team members
- None Required.
- Bachelor's Degree (or equivalent knowledge) in Computer Science, or Information Technology or Business or related.
- Typically requires 2– 4 years of experienceina Computer Science, Information Technology or Business Administration related field.
- Including computer literacy with Microsoft Office Suite and experience in working with large-scale automated material management systems, demonstrated sourcing and negotiation experience with major software suppliers, and previous experience supporting…
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