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IT User Support Analyst – Windows & VoIP Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Sidley Austin (DC) LLP
Full Time position
Listed on 2026-10-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 67000 - 86000 USD Yearly USD 67000.00 86000.00 YEAR
Job Description & How to Apply Below

Sidley Austin LLP in North Carolina seeks a User Support Analyst to provide Level II hardware and software support. You will resolve complex issues, image and configure devices, and coordinate with vendors for repairs and upgrades.

The role requires strong end-user support in a fast-paced environment. You will handle desktop, mobile, VoIP, and imaging tasks, maintain asset records, and assist with software upgrades and LDAP/AD related activities.

This opportunity is for the IT User Support Analyst – Windows & VoIP Specialist role at Sidley Austin (DC) LLP.

Step into the IT User Support Analyst – Windows & VoIP Specialist role at Sidley Austin (DC) LLP in Charlotte, NC, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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