Technical Client Manager
Listed on 2026-10-13
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IT/Tech
IT Business Analyst, Systems Analyst, IT Consultant, Business Systems & Technology Analysis
Charlotte, North Carolina, United States
What We Need:As a Technical Client Manager here at Brady Corp, you will serve as the primary technical liaison between clients and Brady Corp’s Product Solutions and Services business, ensuring the delivery of tailored technical solutions that meet client needs and drive business success.
You will work out of our Charlotte, North Carolina location on an On-site work schedule.
In this role, you will impact client satisfaction and retention by providing expert technical guidance, managing client expectations, and coordinating with internal teams to deliver high-quality solutions that support operational excellence and growth within the Product Solutions and Services business.
Applicants must be legally authorized to work in the U.S. without current or future employer-sponsored work authorization.
What You'll Be Doing:- Act as the technical point of contact for clients, understanding their requirements and translating them into actionable technical solutions.
- Collaborate with cross-functional teams including engineering, sales, and service to ensure seamless delivery of solutions and address client issues promptly.
- Manage client relationships by providing ongoing technical support, conducting regular reviews, and identifying opportunities for solution enhancements.
- Proven experience managing technical client relationships and delivering client-focused technical solutions.
- Bachelor’s degree in Engineering, Information Technology, or related field
- Strong knowledge of technical product solutions and the ability to translate complex technical information into client-friendly language.
- Experience working with cross-functional teams to coordinate solution delivery and resolve client issues efficiently.
- Familiarity with client management tools and CRM software to track and manage client interactions and project progress.
- PSS is currently unable to consider applicants who would require current or future sponsorship for employment authorization for this position.
- Candidates must be authorized to legally work in the United States without current or future sponsorship requirements.
Who we are:
Brady Corporation is a global industrial technology leader dedicated to making workplaces safer, more productive, and more connected. Backed by a 110+ year legacy of reliability and innovation, we have entered an exciting era of transformation and growth, powered by more than 10,000 team members serving customers across 40+ countries. Following our acquisition of Honeywell's Productivity Solutions and Services business in August 2026, Brady brings together trusted leadership in safety, materials science, and identification with advanced mobile computing, scanning, and automation.
We help organizations make work safer, more productive, and more connected by transforming everyday critical information into actionable intelligence. Our end-to-end platform unites two powerful pillars:
- Identification Solutions:
High-performance labels, safety signs, engineered materials, and rugged industrial printing systems. - Intelligent Productivity Solutions:
Industry-leading mobile computers, barcode/RFID scanners, specialized software, voice automation, and workflow services.
Why work at Brady:
A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.
Brady offers competitive pay and great benefits, supported by a…
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