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AI-Powered Technical Support Specialist

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Aircall
Full Time position
Listed on 2026-10-15
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

Aircall is seeking a Technical Support Specialist to help customers troubleshoot complex issues across its communications platform, including integrations, APIs, and AI-powered features. You will lead live troubleshooting sessions, translate technical findings for customers, and collaborate with Product and Engineering to reproduce bugs.

Strong English communication and API tooling experience are required. Aircall supports a follow-the-sun model with teams across the Americas, EMEA, and APAC,

This is a great opening to take on the AI-Powered Technical Support Specialist role at Aircall.

We would love to welcome a new AI-Powered Technical Support Specialist to our team in Charlotte, NC, United States.

For the AI-Powered Technical Support Specialist position at Aircall, we are reviewing applications now.

Step into the AI-Powered Technical Support Specialist role at Aircall in Charlotte, NC, United States and grow with us.

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