ITSM Service Catalog Lead | ServiceNow & ITIL
Listed on 2026-10-15
-
IT/Tech
IT Project Manager, IT Business Analyst, IT Specialist
Collins Aerospace seeks a Service Request Catalog Lead to own ITSM catalog items, drive improvements, and collaborate with the RTX Service Now platform team and cross‑functional stakeholders. You will lead requirement gathering, design, and testing while maintaining lifecycle governance.
You will help optimize service request processes, deliver training, and present performance metrics to leadership, enhancing user experience and operational stability across the Collins DT.]
For the ITSM Service Catalog Lead | Service Now & ITIL position at Collins Aerospace, we are reviewing applications now.
We appreciate your interest in this position.
Join Collins Aerospace and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the ITSM Service Catalog Lead | Service Now & ITIL role at Collins Aerospace, based in Charlotte, NC, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).