Lead AI Chatbot & IVR QA Engineer
Listed on 2026-10-15
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IT/Tech
IT QA Tester / Automation, AI Engineer (Applied/Software), IT Consultant, IT Project Manager
Info Way Solutions seeks an experienced Chatbot IVR Test Lead to drive end-to-end testing for Contact Center, IVR, Voicebot, and Chatbot applications. You will supervise hands-on testing across manual and automated approaches with a focus on AI/Agentic platforms and NLP technologies.
The ideal candidate brings extensive testing expertise, strong leadership, and collaboration skills to ensure high-quality releases in a fast-paced environment.
The Lead AI Chatbot & IVR QA Engineer position in the Management & Operations, IT & Technology field is open for applications.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Charlotte, NC, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
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