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Senior IVR QA Lead | NLP & Voicebot Testing Expert

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: ClifyX Inc
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    IT QA Tester / Automation
Salary/Wage Range or Industry Benchmark: 100000 - 140000 USD Yearly USD 100000.00 140000.00 YEAR
Job Description & How to Apply Below

ClifyX Inc is seeking a senior QA professional to lead testing of voice assistants, IVR systems, and chatbots in a global delivery setting. You will design test strategies, execute manual and automated tests, and validate NLP/LLM integrations with Cyara, Agentic, Kore/Dialog AI, and Google GECX.

This role requires 10+ years of IT testing experience, strong leadership, exceptional stakeholder management, and the ability to work with clients independently.

This posting is for the Senior IVR QA Lead | NLP & Voicebot Testing Expert role at ClifyX Inc, based in Charlotte, NC, United States.

We are currently recruiting a Senior IVR QA Lead | NLP & Voicebot Testing Expert for our team in Charlotte, NC, United States.

This is an excellent position to take on the Senior IVR QA Lead | NLP & Voicebot Testing Expert role at ClifyX Inc.

Position Requirements
10+ Years work experience
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