Director, IT Vendor Management

Director, IT – Vendor Management Remote / Hybrid – Charlotte, NCCome build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.

The Job:

As a Director, IT Vendor Management, you’ll be part of our IT Vendor Management team as a hybrid employee based in Charlotte, NC. You’ll get to:
Lead the day-to-day operation and ongoing maturity of the IT Vendor Management Office.

Drive consistency, rigor, and transparency across the vendor management lifecycle, including intake, onboarding, governance, performance management, renewal support, and offboarding.

Support vendor segmentation and governance models based on strategic importance, cost, quality, speed, risk and business criticality.

Collaborate with Global Sourcing, Legal, Security, Compliance, Risk, and Finance to ensure vendor decisions are commercially sound, contractually robust, secure, and compliant.

Oversee vendor governance processes across the IT portfolio to ensure appropriate oversight based on vendor criticality, spend, risk, and business impact.

Implement and maintain vendor scorecards, KPIs, SLAs, and review cadences to monitor performance, service quality, risk, and value delivery.

Identify opportunities for cost optimization, improved commercial terms, service improvements, and operational efficiencies across the vendor portfolio.

Partner with IT and Business stakeholders to understand service needs, operational priorities, and vendor-related challenges.

Help ensure vendors operate in accordance with company policies, contractual obligations, cybersecurity requirements and applicable compliance standards.

Maintain governance controls, escalation paths, and documentation practices for vendor-related issues and risks, escalating material vendor risks, performance concerns, and compliance gaps to leadership as appropriate.

Partner with Finance and Global Sourcing to support budgeting, forecasting, vendor planning, renewals, and spend visibility across the IT vendor portfolio.

The Person :

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

Bachelor’s degree in Information Technology, Business Administration, Supply Chain, Finance, or a related field required.
8+ years of progressive experience in IT vendor management, strategic sourcing, procurement, supplier management, or related technology leadership roles.

Strong understanding of IT vendor categories, including software, infrastructure, cloud, managed services, and professional services.

Experience with vendor scorecards, service reviews, KPI/SLA management, issue resolution, and continuous improvement.

Strong analytical, organizational, and problem-solving skills, with the ability to translate data into actionable recommendations.

Strong communication and influencing skills, with the ability to work effectively across functions and levels.

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

Discounts on Stanley Black & Decker tools and other partner programs.

And More:
We want…