Innovation Lab Business Systems Analyst

# Innovation Lab Business Systems Analyst Apply
** Job#: 3055838
***
* Job Description:

** Innovation Lab Business Systems Analyst
*
* Location:

** CHARLOTTE, North Carolina (Onsite)

Role Overview We are seeking a multifaceted Business Systems Analyst and Innovation Coordinator to support various needs within our Innovation Lab. The ideal candidate will have experience in a technology environment and be adept at balancing requirements gathering, coordination, communication, reporting, and operational duties. This role is a key point of contact for teams bringing technology requests into the lab and is not a traditional BA, Scrum, or Project Manager position, though skills from those backgrounds are transferable.

Key Responsibilities
* Manage Innovation Labs requests from intake through close-out, serving as the primary point of contact for innovation teams.
* Conduct lab consultations, facilitate discovery sessions, and gather business and technical requirements.
* Partner with lab engineers to assess innovation viability and coordinate environment onboarding and delivery.
* Coordinate approval activities and track requests through all stages of the lifecycle.
* Monitor provisioning activities, support ticket resolution, and manage customer communications.
* Maintain accurate documentation, records, and knowledge content using Confluence and other approved tools.
* Ensure compliance with Innovation Labs policies, processes, and operational standards.
* Participate in application enhancements, testing, release activities, and process improvement initiatives.
* Assist with operational reporting, metrics collection, and status reporting.
* Support stakeholder engagement, communications, and promotional efforts.

Required Qualifications
*
* Experience:

** 4+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, or education.
** Technical

Skills:

*** Strong project coordination and stakeholder management skills.
* Experience facilitating meetings, gathering requirements, and managing operational processes.
* Excellent written and verbal communication skills with the ability to work effectively across technical and non-technical teams.
* Strong organizational skills with attention to detail and the ability to manage multiple priorities.
* Experience with documentation, reporting, and process improvement.
* Working knowledge of Confluence, Jira, and Agile/Scrum delivery practices.

Preferred Qualifications
* Familiarity with technology evaluation, onboarding, innovation programs, or technology lab environments.
* Experience working with innovation programs, technology labs, or technology onboarding processes.  
* Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
** Everforth Apex uses a virtual recruiter as part of the application process. Click  here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

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