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IT Help Desk Analyst — Windows & Mac Support

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: MassGenics, Inc.
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 40000 - 43000 USD Yearly USD 40000.00 43000.00 YEAR
Job Description & How to Apply Below

Innova Solutions is hiring a IT Help Desk Analyst I to provide first- and second-line technical support. The role requires resolving hardware, software, and network issues across Windows and macOS, assisting with device setup and onboarding, and maintaining documentation in our ticketing systems.

This contract-to-permanent position offers a structured environment and growth potential. The ideal candidate has 1–3 years of experience in a technical support role, strong customer service, and

Join us at Mass Genics, Inc. as our next IT Help Desk Analyst — Windows & Mac Support in Charlotte, NC, United States.

All applications are reviewed carefully by our team.

The position is based in Charlotte, NC, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 40.000 - 43.000.

We aim to respond to suitable candidates as soon as possible.

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