Senior Manager, Technical Delivery

** Senior Manager, Technical Delivery
**** Job Summary
** The Senior Manager, Technical Delivery, will be responsible for overseeing the end-to-end technical delivery of cloud-based software solutions to our clients. This leadership role requires a strong technical background in SaaS environments, cloud technologies, and project management. You will be leading a team of engineers and consultants and collaborating with cross-functional teams, ensuring the timely and high-quality delivery of software products while maintaining a client-centric focus.

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* Key Responsibilities:

*** Lead a technical delivery organization comprised of both integration and data migration teams, managing the leaders of these teams and having ultimate accountability for the success of Technical Delivery.
* Provide guidance, mentorship, and career development and foster a collaborative, high-performance culture where team members are motivated, aligned, and empowered to succeed.
* Manage resource allocation and staffing, ensuring the right skills are applied to the right client engagements.
* Provide leadership during client project escalations, ensuring issues are addressed swiftly and effectively.
* Oversee the end-to-end technical delivery of client projects, from scoping and design to implementation and post-launch support, ensuring that all technical deliverables meet the highest standards of quality and align with client expectations.
* Collaborate closely with broader services team leadership, project managers, product managers, and client success teams to ensure timely delivery and seamless integration with client systems.
* Provide hands-on technical leadership when needed, such as troubleshooting complex issues, guiding technical teams through challenging problems, or reviewing code and configurations.
* Continuously evaluate and improve technical delivery processes, identifying opportunities to enhance efficiency, reduce risks, and improve overall quality of delivery.
* Establish and maintain technical delivery frameworks and methodologies to ensure a consistent and predictable approach to client implementations.
* Stay current on emerging SaaS trends, tools, and technologies to incorporate new techniques and solutions into technical client delivery.
* Communicate regularly with internal and external stakeholders, providing project updates, risk assessments, and success metrics.  
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* What you will need:

*** 10+ years of experience in SaaS professional services, with at least 5 years in a managerial or leadership role overseeing managers of technical delivery teams.
* Bachelor’s degree in computer science, Engineering, Information Systems, or a related field.
* Strong experience with cloud-based solutions, integrations, and technical delivery in a professional services capacity.
* Proven experience managing and delivering complex cloud-based software projects.
* Strong background in cloud technologies (e.g., AWS, Azure, Dell Boomi, Google Cloud), software architecture, and SaaS delivery models.
* Exceptional leadership skills with the ability to inspire and guide cross-functional teams.
* Excellent problem-solving abilities and a proactive approach to risk management.
* Strong communication skills, with the ability to present complex technical concepts to both technical and non-technical stakeholders.
* Ability to manage stakeholder expectations and balance competing priorities effectively.
* Unwavering commitment to client quality and successful client engagements.
** What you will gain
** At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that's connected…