Digital CX Lead: Strategy, UX & Journeys
Listed on 2026-10-18
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IT/Tech
Digital Marketing, Data Analyst
SGS Consulting in Charlotte seeks a senior Customer Experience Lead to drive regional digital CX initiatives. You will partner with leadership to translate strategy into actionable UX and content-driven experiences across B2B and eCommerce channels, guiding multi-team delivery and keeping brand promises.
You’ll leverage VOC insights, journey mapping, and analytics to optimize experience flow, personalize experiences, and improve engagement and conversions while coordinating across UX, content,
Consider building your career as a Digital CX Lead:
Strategy, UX & Journeys at SGS Consulting.
The Digital CX Lead:
Strategy, UX & Journeys position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a Digital CX Lead:
Strategy, UX & Journeys in Charlotte, NC, United States within Management & Operations, IT & Technology.
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