DevOps Engineer GECX and CXAS

• Strong experience in Google Cloud Platform (GCP) and CI/CD pipeline development.
• Hands-on expertise in Dev Ops tools, automation, and deployment orchestration.
• Experience with AI/Agentic solutions, AI agents, or conversational AI platforms.
• Preferred:
  Experience with CXAS, Dialogflow, or similar customer experience / conversational AI technologies.
• Knowledge of integrating AI-driven workflows with cloud-native applications.

• Experience building, deploying, or supporting agent-based AI solutions.
• Exposure to GenAI, chatbots, or customer experience platforms.

Looking for a Dev Ops Engineer with strong GCP and pipeline expertise, complemented by experience in AI agents, CXAS, Dialogflow, or other agentic AI technologies.

Experience level : 8+ years

• AWS Expertise: 5+ years of hands-on experience with AWS services, specifically EKS, VPC, IAM, ECR, and Load Balancers
• Kubernetes:
  Strong proficiency in Kubernetes architecture, administration, and troubleshooting
• Istio Service Mesh:
  Practical experience installing and configuring Istio on Kubernetes/EKS
• Git Lab CI/CD:
  Proven experience building and maintaining Git Lab pipelines with multi-stage deployments
• Infrastructure as Code:
  Proficiency with Terraform
• Containerization:
  Expert knowledge of Docker and container best practices
• Scripting:
  Strong scripting skills in Bash, Python
• Networking:
  Solid understanding of networking concepts, DNS, load balancing, and security groups
• Flexible to support the release schedule/time
• Gemini Enterprise (GECX) knowledge and work experience in Contact Center IVR space is preferred

• Existing/ex-Charter contractors/FTE needs 6 months cooling period as per SoW.
• Add Linked In profile in the resume for better pre-screening (with candidate consent)
• 4 days/week in client office is mandatory. Remote is not an option. Flexible to work during offshore overlapping hours in the morning