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Client-Facing IT Support Analyst; Tier 1

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: MERIPLEX
Full Time position
Listed on 2026-10-18
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 52000 - 66000 USD Yearly USD 52000.00 66000.00 YEAR
Job Description & How to Apply Below
Position: Client-Facing IT Support Analyst (Tier 1)

Meriplex in Charlotte is seeking a Systems Analyst at the Tier 1–1.5 level to support a dedicated client onsite while collaborating with our Technical Assistance Center. You will resolve Level 1 issues, follow SOPs, and deliver a consistently positive support experience, handling desktop, email, and network needs.

This role offers growth within an MSP, exposure to a variety of technologies, and a chance to build customer relationships while sharpening technical skills in a fast-paced IT services

As a Client-Facing IT Support Analyst (Tier
1), you will play an important part at MERIPLEX in Charlotte, NC, United States.

The Client-Facing IT Support Analyst (Tier
1) position in the IT & Technology field is open for applications.

We have an opening for a Client-Facing IT Support Analyst (Tier
1) in Charlotte, NC, United States within IT & Technology.

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