Business Analyst

Business Analyst Job#: 3056208

Job Description:

Hybrid 3 days a week onsite in Charlotte, Atlanta or Dallas. Senior Business Systems Analyst (BSA)
Position Summary We are seeking a Senior Business Systems Analyst (BSA) to support a high-performing Software Engineering team focused on delivering innovative solutions within the insurance industry. This role serves as the critical liaison between Product, Business Stakeholders, and Engineering teams, ensuring business needs are accurately translated into technical requirements and actionable user stories.

The ideal candidate combines strong business analysis expertise with technical aptitude, thrives in Agile environments, and has experience navigating complex insurance workflows, integrations, and system implementations. This individual will play a key role throughout the software development lifecycle, from requirements gathering through UAT and production release activities.

Key Responsibilities Partner with Product Owners, business stakeholders, and engineering teams to gather, analyze, and document business and system requirements.

Translate business requirements into detailed functional specifications, user stories, acceptance criteria, and Agile artifacts.

Act as the primary liaison between business and technical teams to ensure clear communication and alignment throughout project delivery.

Facilitate requirements workshops, backlog refinement sessions, sprint planning, and stakeholder reviews.

Support User Acceptance Testing (UAT), including test scenario development, defect management, and validation of business requirements.

Assist with release planning, release validation, and production deployment activities.

Collaborate closely with onshore and offshore development teams to clarify requirements and resolve questions throughout the development lifecycle.

Analyze existing business processes and identify opportunities for system enhancements and operational efficiencies.

Support API integration initiatives involving brokers, carriers, underwriting platforms, and other external systems.

Utilize AI-enabled tools and techniques to improve requirements gathering, documentation quality, user story creation, and overall BA effectiveness.

Ensure requirements are documented, traceable, and aligned with business objectives.

Required Qualifications 8+ years of Business Analyst and/or Systems Analyst experience.

Proven experience supporting software engineering and Agile development teams.

Strong ability to learn new business domains quickly and become a trusted subject matter expert.

Hands-on experience writing detailed user stories, acceptance criteria, functional requirements, and business process documentation.

Experience working within Agile/Scrum environments.

Strong stakeholder management, communication, and facilitation skills.

Experience collaborating with offshore development teams.

Ability to work directly with developers on a daily basis to provide requirement clarification and support.

Experience with Azure Dev Ops or similar Agile delivery platforms.

Strong analytical, problem-solving, and organizational skills.

Preferred Qualifications Insurance industry experience strongly preferred.

Commercial insurance experience highly desired.

Knowledge of wholesale brokerage and underwriting environments.

Understanding of:

Insurance submission workflows

Underwriting processes

Policy administration systemsAPI-based integrations between brokers, carriers, and underwriting platforms

Technical development background or prior hands-on software development experience.

Experience working with enterprise system integrations and data exchange platforms.

Technical Environment Azure Dev Ops Agile /Scrum methodologies

User Story & Backlog ManagementAPI IntegrationsUAT & Release…