Director - Business Intelligence

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

In office role with weekly hybrid schedule - Ally work locations Charlotte NC, Lewisville TX or Detroit MI.

The Director – Business Intelligence is responsible for leading business intelligence, data analytics, performance measurement, and reporting initiatives supporting Consumer Banking's Value Stream group. Building on progressive experience in business intelligence and business operations, this role translates strategic and operational priorities into data requirements, KPI frameworks, scorecards, dashboards, and actionable insights that improve business performance and decision-making. The Director partners with business, product, operations, technology, and analytics teams to deliver data-driven solutions, strengthen reporting and data governance, improve operational processes, and support value realization.

The role leads complex cross-functional initiatives and provides direction to team members and partners while operating within the broader strategy established by senior leadership.

Lead business intelligence and analytics initiatives that support Consumer Banking's Value Stream group and its strategic, operational, and performance objectives. Own and drive the data strategy for the Fraud Data Plane, an operational data hub that enables real-time data streaming capabilities to support fraud detection, decisioning, analytics, and operational use cases. Partner with business stakeholders to identify data needs, evaluate business processes, perform complex analyses, and translate findings into actionable recommendations.

Develop, maintain, and govern KPI frameworks, scorecards, dashboards, executive reporting, and performance measurement solutions. Establish baseline metrics, performance targets, trend analyses, and variance reporting to monitor operational effectiveness, business outcomes, and value realization. Lead the standardization, automation, and continuous improvement of reporting, scorecard, KPI management, and business intelligence processes. Identify, assess, and manage data sources used for operational reporting and analytics, helping ensure data quality, consistency, appropriate controls, and governance.

Serve as a liaison among business, product, operations, technology, and analytics teams to gather and validate requirements and translate them into analytical and technical specifications, user stories, and testing scenarios. Lead cross-functional delivery of reporting, analytics, automation, and data solutions, including planning, prioritization, implementation, testing, and stakeholder communication. Evaluate opportunities to…