Scrum Master

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The Scrum Master I is responsible for creating successful teams with strong skills in self-organization and cross-functionality and a drive for continuous improvement. They support product owners in creating a transparent Product Backlog and maximizing the value of delivered outcomes. The Scrum Master I also supports business and IT leaders to adapt processes, procedures, culture, and behavior needed for successful agile delivery.

Scrum Master I position requires high level of coaching and support from the IT Director.

Collaborates with the product owner to review work requested by the business stakeholders, as well as technical work needed to set priorities and to ensure there are 2-3 sprints of groomed (ready) work

Assists in the facilitation of some Scrum events (Daily Standups, Sprint Planning, Sprint Review, Sprint Retrospective), Backlog Grooming, and coaches team(s) to become self-organizing and self-managing

Assists with facilitating and coaching team discussions, decision making, and conflict resolution focusing on scrum values (focus, openness, respect, courage, and commitment)

Shields team from work requests and distractions outside of the team's sprint work and removes impediments the team cannot resolve themselves

Ensures the team has everything they need to be successful

Ensures goals, scope, and Product Backlog are fully understood by the team

Supports the team by enacting and educating everyone on the Scrum theory of empiricism and pillars of transparency, inspection, and adaption

Tracks team metrics such as Velocity, Burndown charts, Cycle time, etc. to coach team for continuous improvement, as well as tracks and reports progress and value delivery to Business and IT leadership

Knowledge of agile methodology and frameworks such as Scrum, Kanban, XP, etc.

Excellent coaching and mentoring abilities as a servant leader; strong issue resolution and facilitation skills

Ability to influence various levels throughout the organization

Knowledge of software development processes and procedures, agile metrics

Excellent oral and written communication skills, including presentation skills

High school diploma or GED

Knowledge acquired through 1 to up to 3 years of work experience

Bachelor's degree in Technology, Business, or related field

Professional Scrum Master certification

• This position will sit in office 4 days a week at our corporate offices in Charlotte, NC

Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.