Associate Endpoint Engineer – Jamf​/Apple

Regular or Temporary:
Regular Language Fluency:
English (Required)

Work Shift:

1st Shift (United States of America)

CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. Our culture puts people first, prioritizing long-term relationships, ethical decision-making, and continuous improvement. As a result of listening to our employees, CRC Group earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified!

If you want to work for a company where employees are valued and growth is encouraged, CRC Group could be the place.

We are seeking a motivated Associate Endpoint Engineer to join our Modern Workplace team and help support and enhance our Apple device management environment. This role will focus primarily on Jamf and Apple endpoint management, while also providing exposure to the broader modern endpoint ecosystem. The ideal candidate has foundational experience supporting macOS and/or iOS devices, understands modern device management concepts, and is interested in developing deeper expertise in Jamf, automation, endpoint security, and enterprise device lifecycle management.

Jamf & Apple Device Management

• Assist with administration and day-to-day support of the Jamf environment.
• Support enrollment and provisioning of macOS and iOS devices.
• Assist with Automated Device Enrollment and Apple Business Manager integrations.
• Help develop and maintain Jamf policies, configuration profiles, Pre Stage enrollments, and Smart Groups.
• Support zero-touch provisioning and device lifecycle processes.
• Maintain accurate device inventory and endpoint information.

Application & Patch Management

• Package, deploy, and maintain macOS applications.
• Assist with application upgrades and third‑party patching.
• Support App Store and volume‑purchased application deployment.
• Help maintain self‑service application offerings for employees.
• Troubleshoot failed installations, deployments, and policy execution.

Security & Compliance

• Support implementation of endpoint security standards for Apple devices.
• Assist with File Vault encryption, password, firewall, certificate, and security configurations.
• Monitor device compliance and assist with remediation of non‑compliant endpoints.
• Support integrations between Jamf and identity/security platforms.
• Assist with reporting required for security reviews and audits.

Troubleshooting & Support

• Troubleshoot macOS/iOS enrollment and MDM communication issues.
• Investigate Jamf policy, application, configuration, and compliance failures.
• Support macOS upgrades and device migrations.
• Partner with service desk and endpoint engineering teams to resolve escalated Apple device issues.
• Document known issues, troubleshooting procedures, and operational processes.

Automation & Continuous Improvement

• Develop foundational scripting skills using Bash/zsh.
• Assist with automation of Jamf policies and workflows.
• Gain experience using Jamf APIs and endpoint automation.
• Identify repetitive operational processes that can be automated.
• Contribute to reporting and device‑health monitoring.

• Foundational knowledge of macOS and/or iOS administration.
• Understanding of endpoint management or MDM concepts.
• Strong troubleshooting and analytical skills.
• Basic understanding of networking, identity, and endpoint security concepts.
• Ability to document technical processes clearly.
• Strong communication skills and ability to work collaboratively with infrastructure, security, service desk, and endpoint teams.
• Desire to develop deeper expertise in Jamf and Apple enterprise management.

• Hands‑on exposure to Jamf Pro.
• Experience with Apple…