System Administrator

Hendrick Motorsports

Location:

4400 Papa Joe Hendrick Blvd, Charlotte, North Carolina 28262

Under the direction of the IT Operations Manager, the Systems Administrator installs, configures, and maintains the company’s servers, networks, and cloud infrastructure. You’ll monitor system health, resolve issues, and recommend improvements to performance and reliability.

• Configure and administer Voice over IP (VoIP) systems
• Manage user, group, and device identities in on-premises Active Directory and Microsoft Entra
• Administer Microsoft 365 services, including Exchange Online, SharePoint, and Teams
• Maintain backup and disaster recovery jobs in Azure, AWS, and Acronis Cloud, and test restores regularly
• Configure and maintain wired and wireless networks using Extreme Cloud IQ and Extreme Site Engine
• Deploy and manage on-premises and cloud infrastructure in AWS and Microsoft Azure
• Administer on-premises and cloud file shares, including permissions and storage capacity
• Build, configure, and support virtual machines
• Apply patches and security updates across servers, endpoints, and network devices
• Monitor systems and networks, analyze performance data, and implement improvements Resolve escalated help desk tickets and mentor help desk staff on troubleshooting
• Document configurations, procedures, and changes, and follow change management practices

• Analytical Skills
  - Possess critical thinking and reasoning skills to solve a problem.
• Accountability
  - Ability to accept responsibility and account for his/her actions.
• Business Acumen
  - Grasps and understands business concepts and issues.
• Communication, Oral
  - Ability to communicate effectively with others using the spoken word.
• Detail Oriented
  - Ability to pay attention to the minute details of a project or task.
• Decision Making
  - Ability to make critical decisions while following company procedures.
• Ethical
  - Demonstrate conduct conforming to a set of values and accepted standards.
• Organized
  - Possessing the trait of being organized or following a systematic method of performing a task.
• Problem Solving
  - Ability to find a solution for or to deal proactively with work-related problems.
• Reliability
  - Demonstrates being dependable and trustworthy.
• Time Management
  - Ability to utilize the available time to organize and complete work within given deadlines.
• Working Under Pressure
  - Ability to complete assigned tasks under stressful situations.

• 3–5 years of experience in systems administration in a hybrid (on-premises and cloud) environment
• Hands‑on experience with Active Directory, Microsoft Entra , and Microsoft 365 administration
• Experience administering Windows Server and virtualized environments
• Working knowledge of networking fundamentals: TCP/IP, DNS, DHCP, VLANs, firewalls, and wireless
• Familiarity with access control and security concepts such as role‑based access control (RBAC), multifactor authentication (MFA), and conditional access
• Experience with monitoring and diagnostic tools for systems and networks
• Scripting experience, preferably Power Shell, to automate routine tasks
• Strong troubleshooting, documentation, and communication skills
• High‑level problem‑solving and communication skills.
• Ability to exercise initiative and resourcefulness.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of professional office practices.
• Ability to exercise independent judgment and discretion.
• Ability to work with limited supervision.
• Ability to understand and carry out moderately complex oral and written instructions, prioritize work, and meet time constraints.
• The ability to manage multiple tasks under tight deadlines.

• Experience with Extreme Cloud IQ…