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CRM Systems & Management Technical Support

Salesforce Tech Lead: Service Cloud & Customer Care

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA

Listing for: Brooksource

Full Time position
Listed on 2026-11-04

Job specializations:

IT/Tech
CRM Systems & Management, Technical Support

Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR

Job Description & How to Apply Below

A leading technology consultancy in Charlotte is seeking an innovative Technical Lead to enhance their Customer Care Platform. The successful candidate will manage Salesforce implementations, lead development teams, and modernize customer care capabilities. They should possess expert-level experience with Salesforce products, solid integration skills, and relevant certifications. The role emphasizes collaboration across business, UX, and backend teams to deliver exceptional user experiences across multiple channels.
We would love to welcome a new Salesforce Tech Lead:
Service Cloud & Customer Care to our group in Charlotte, NC, United States. This opening is for the Salesforce Tech Lead:
Service Cloud & Customer Care role are seeking a motivated Salesforce Tech Lead:
Service Cloud & Customer Care to join Brooksource in Charlotte, NC, United States. Consider building your career as a Salesforce Tech Lead:
Service Cloud & Customer Care at Brooksource.

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