New Grad | Broker or Underwriter Operations Coordinator

Position Summary

Are you a recent graduate looking to start your career? Upload your resume and enter your details via this online application form so we can contact you when a full-time entry‑level opportunity arises. Please also indicate whether you’re leaning toward brokerage, underwriting, or open to both career paths. We have over 100 offices across the country!

Note:

This link is only for recent graduates (May 2024 – May 2026).

Imagine jumping into a dynamic full‑time role where you support a busy brokerage or underwriting team every day! As a Brokerage Operations Coordinator or Underwriting Operations Coordinator, you’ll be the backbone of smooth daily operations – handling paperwork, ensuring transactions go through on time, and working closely with colleagues and other departments. It’s a perfect entry point to dive into the Excess & Surplus Lines world, learn the ropes, and develop skills that will launch your career in Risk Management & Insurance.

• Pursuing or completed an Associate’s or Bachelor’s degree. Preferred majors:
  Risk Management, Insurance, Business Administration, or a related field.
• This is an entry‑level role, so no prior work experience is needed. Applicants with prior internship experience are preferred.

• Experience with Microsoft Outlook, Word, Excel, Teams, etc.
• Ability to answer emails, schedule meetings, etc.

• Time Management
• Project Management
• Ability to Multi‑Task
• Strong Organizational Skills
• Clear and Concise Communication
• Results‑Oriented Mindset
• Critical Thinking Abilities
• Quick Learner
• Collaborative Team Player
• Relationship Building Skills

• Assist in executing and coordinating day‑to‑day Brokerage operations and support the implementation and improvement of operational procedures.
• Coordinate with the broker to prepare documents, cover letters, etc., to market renewal business and provide necessary administrative support in filing, printing, and archiving documents.
• Administer and update new and current client information in all required systems accurately.
• Maintain accurate and organized records of client accounts, transactions, and other relevant documentation, and ensure compliance with record‑keeping regulations.
• Perform customer service functions by answering broker requests and questions by telephone, email, chat, or in person.
• Contribute to the preparation of compliance reports related to Brokerage operations and collaborate across broker and finance teams on business requirements.
• Adhere to regulatory requirements and internal policies and assist in the preparation of compliance reports.
• Assist in identifying and mitigating operational risks and collaborate with risk management teams to implement controls.
• Support the Brokerage team with any ad hoc tasks and requests.

• Support all steps of the underwriting process in conjunction with the underwriting operations function.
• Liaise with Underwriters and the Operations team to confirm quotes and issue instructions for policies, endorsements, forms, notices, etc., and effectively complete coding/issuance for Ryan Specialty business.
• Follow up for additional information from brokers.
• Identify proper forms and endorsements issued to quote submissions and policy issuance in tandem with Underwriters.
• Run reports for management or as directed by Underwriters, including exposure data, loss runs, broker submissions, declinations, and other ad hoc requests.
• Assist underwriters with new business initiatives and customer events.
• Track premium due and assist underwriters in calculating premium amounts, resolving premium discrepancies, and issuing invoices.
• Ensure all parts of the Underwriting workflow are completed both accurately and on time.
• Participate in peer review and quality control for teams as needed.
• Work on special projects, as needed.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions.…