Medical Interpreter JC

Department: 11604 Enterprise Corporate - Language Services Status:
Full time Benefits Eligible:
Yes Hours Per Week: 40 Schedule Details/Additional Information:
Myers Park and North Park Clinics-In-person M-F, 8:00-5:00PM Pay Range $24.10 - $36.15

• Proactively responds to requests for language access in a healthcare setting.
• This includes but is not limited to:
  In-person interpreting, telephone interpreting, video interpreting, basic translation.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities.
• Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities.
• Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs.
• Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

• Walk requires walking, standing, sitting, lifting, and reaching.
• Must lift a minimum of 10 pounds to shoulder height.
• Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing.
• Must be mobile throughout entire healthcare system.
• Must be able to deliver language access via in-person, telephone and video remote modalities

• High school diploma required.
• 1-year related experience required.
• Bachelor's degree preferred.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Note:
  
  Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.