Transportation Analyst

Compensation: $21.27 per hour.
Role Overview: As a Transportation Analyst, you will play a critical role in upholding the precision and reliability of bulk customer orders within the TMS platform prior to carrier tender. Your daily focus will involve verifying order specifics, facilitating customer engagement, and ensuring seamless information flow across internal departments.

Compensation: $21.27 per hour.
Role Overview: As a Transportation Analyst, you will play a critical role in upholding the precision and reliability of bulk customer orders within the TMS platform prior to carrier tender. Your daily focus will involve verifying order specifics, facilitating customer engagement, and ensuring seamless information flow across internal departments.

• Coordinate with bulk clients to confirm order precision, verifying details such as shipping locations, contact data, product types, and volume.
• Execute verification procedures for orders, including confirming meter or scale unloading data.
• Maintain comprehensive records of all client interactions by adhering to established call script protocols.
• Update all necessary data within the TMS system and notify customer service teams via email.
• Ensure order integrity by operating autonomously and managing your own workflow effectively.
• Support the bulk control tower team by collaborating on tasks and following operational guidance.

• Background working with transportation management systems or equivalent industry experience.
• High level of precision to ensure all order data is verified with complete accuracy.
• Strong verbal and written communication capabilities.
• Capacity to function effectively both as an individual contributor and a collaborative team member.

• Professional and polite demeanor when handling telephone interactions.
• Skilled in managing data and facilitating customer service-related communications.
• Ability to pivot between shifting priorities while maintaining productivity in a high-speed setting.

Compensation and Benefits Details: The standard hourly rate for this position is $21.27. Roles classified as non-exempt qualify for overtime pay at 1.5 times the standard rate for any time worked over 40 hours weekly, or as mandated by regional regulations. Final salary offers are based on your specific experience, education, and skill set. Full-time staff members may choose from various benefit options, which include medical, dental, and vision coverage, health savings accounts for eligible plans, 10 days of paid time off, 3 days of bereavement leave, and a 401(k) program with company matching.

Additional offerings include life and disability insurance, commuter assistance, dependent care flexible spending accounts, accident, critical illness, and hospital indemnity insurance, as well as travel reimbursement and discretionary performance bonuses. Mobile phone stipends and sick leave are provided in accordance with applicable state or local laws.