Core Ops Manager

“I can be myself at work.” You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace. We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences.

We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day:
Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. “I can influence my income.” You want to feel recognized r performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

“I can lead a full life.” You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options.

Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love. Access on-demand professional development resources that allow you to hone existing skills and learn new ones.

Core Operations powers the capabilities behind Capital Group’s investment process, client experience, and global growth. Our teams support onboarding, servicing, cash activity, investment data, trade operations, fund accounting, NAV operations, tax, reconciliation, and related capabilities. As an Account Implementation & Servicing (AIS) Manager in Core Operations, you will lead a high-performing team responsible for subscriptions, redemptions, fund shareholder transactions, and related client account activity.

You will partner on portfolio transitions, fund launches, and other complex events, leading the shareholder transaction and cash flow activities associated with these initiatives while translating requirements, risks, options, and trade‑offs across custodian banks, transfer agents, and internal teams to deliver practical, client‑centric solutions. This role offers the opportunity to influence enterprise‑wide initiatives, drive modernization efforts and help shape scalable operational capabilities that support Capital Group's clients and long‑term growth.

Builds and leads high-performing teams that develop talent, strengthen trust, and foster accountability, inclusion, and growth. Direct people management responsibility for a team of up to 10 associates. Leads through change and ambiguity, translating strategy into clear priorities, purpose, and measurable high‑impact outcomes. Applies sound judgment to complex operational challenges, balancing client needs, risk, cost, and scalability to make informed decisions and drive results.

Builds trusted partnerships and influences stakeholders at all levels to align priorities, navigate complexity, and deliver shared outcomes across a global organization. Challenges the status quo and drives innovation by anticipating future needs and shaping operating models that scale with growth. Transforms technology, data, and operational expertise into operational advantage through strengthened controls, improved service…