Shift Manager

Position Overview

At McDonald's, a Shift Manager leads daily operations, ensuring a fast, accurate, friendly experience for customers. The role involves planning for each shift, monitoring performance, maintaining safety, security, and profitability, and communicating with the next Shift Manager to continue a smooth flow.

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training

• Previous leadership experience preferred, ideally within a restaurant, retail or hospitality environment.
• Strong team player with a flexible schedule and a passion for fast‑paced work.
• Must be 18 years or older to supervise in McDonald’s corporate‑owned restaurants.
• Positive attitude, adaptability, and ability to provide excellent service to a diverse customer base.

• Competitive wage
• Paid time off (5‑15 days after 6 months of employment)
• Free employee meals
• Health care benefits (medical, dental, vision)
• Short‑ and long‑term disability, life and accident insurance
• Education assistance through Archways to Opportunity
• Service awards, employee resource groups, and adoption assistance
• 401(k) plan and other retirement resources

This posting includes basic information about the Shift Manager role. A full job description should also outline additional duties and responsibilities performed by McDonald’s staff. Applicants apply to a restaurant owned and operated by an independent franchisee; the franchisee is the sole employer and is responsible for all employment decisions.

Charlotte, NC – Salary range $56,000.00‑$72,000.00 (full‑time)