Food Service Operations Manager - Johnson C. Smith

Perkins Management is a high-energy food service company looking to add to its operations and culinary team. We are seeking someone who can match our energy and join our team as the Food Service Operations Manager of a local client site in Johnson

C. Smith, Charlotte, NC.

The Food Service Operations Manager is responsible for the front-of-house operations. The ideal candidate will have significant contract food service management experience, with strong operations, financial, and client-relations skills. Additionally, knowledge of Serv Safe certification, HACCP standards, leadership, staff development, and customer service skills.

The Food Service Operations Manager will provide hands-on leadership for the front-of-house dining program by supervising staff managers, hourly supervisors, and employees. This role will execute the 'Perkins Difference' philosophy by providing a consistent high-quality dining program with a commitment to continuous improvement of the dining services program. The Operations Director, in conjunction with the Human Resources department, will be responsible for the hiring, training, staffing, and performance management of the staff.

• Collaborate in the hiring, development, and retention of a high-quality staff with the Food Service Manager.
• Support the Executive Chef collaboratively in developing innovative menus with appropriate nutritional information.
• Champion sustainability for the dining services program.
• Maintain high standards of sanitation and employee safety.
• Achieve the budgeted goals and targets each week and implement effective cost-control strategies in terms of food and labor.
• Provide ongoing training and development of the front-line staff in customer service standards, food safety, and sanitation.

• College degree in restaurant/hotel field or equivalent experience.
• Serv Safe Certified (or must be certified within 90 days of hire).
• Knowledge of HACCP standards; strong leadership and staff development abilities.
• Exceptional organizational and computer skills (Microsoft Office) required.
• Professional demeanor in all forms of business interactions and communications.
• Perkins Management Services Company, Inc. requires all employees to successfully complete a drug screen and background check.

The following questions are optional and may be used for Equal Employment Opportunity (EEO) reporting regulations. This information will not be used in making employment decisions.