Retail Shortage Control - Part Time

Retail Shortage Control - Part Time

Join our team as a Shortage Control Associate (SCA) and contribute to a secure shopping environment while delivering exceptional customer service. As an SCA, you will monitor the store entrance, detect and deter theft, and support short‑age reduction initiatives to enhance customer safety and satisfaction.

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece.
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings.
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security.
• Create a secure environment and reduce opportunities for theft.
• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
• Conduct bag or package checks on store and corporate associates, ensuring adherence to safety and security standards.
• Understand the role you play in keeping the store and its assets safe and secure.
• Provide support in training associates on shortage reduction programs and processes.
• Role‑model safety as a top priority and address any unsafe practices promptly.
• Identify and report theft incidents and/or suspicious activity to the Manager on Duty.
• Work a flexible schedule, including nights, weekends and holidays as required.

• Preferred: 1+ years of experience in customer service, hospitality, retail, asset protection, loss prevention or operations.
• Ability to stand and walk for extended periods of time while visually monitoring the store environment.
• Ability to maintain confidentiality (required).
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast‑paced, high‑pressure environment with detailed focus and disciplined decision‑making.
• Excellent communication with customers and co‑workers.
• Excellent leadership skills that support fostering productive business relationships.
• Excited to deliver great value to customers every day.
• Take pride and ownership in helping drive positive results for a team.
• Committed to treating colleagues and customers with respect.
• Belief in the power of diversity and inclusion.
• Willingness to participate in initiatives that positively impact the world around you.

You will enjoy a competitive wage of $13.00 per hour
, flexible hours, and an associate discount. Part‑time associates may be eligible for Burlington’s benefits package—medical coverage and a 401(k) plan—as well as up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. Burlington provides a variety of training and development opportunities so associates can grow with the company.

Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Location: 00739 – Charlotte, NC
Address: 2516 Sardis Road North, 28227