Team Sales & Retail Store Manager - Charlotte, NC

Team Sales & Retail Store Manager - Charlotte, NC

A leader in the swimming industry, Kiefer Aquatics seeks a Team Sales & Retail Store Manager to oversee day‑to‑day store operations, manage team fittings, and drive sales at local events.

• Coordinate fittings, meets, and team events throughout the year.
• Work with internal departments to create proofs and custom webstores.
• Work with vendors to design and order custom caps.
• Provide on‑site vending at team meets.
• Manage team suit inventory levels for custom items stocked at corporate warehouse.
• Oversee webstore order workflow and resolve order issues.
• Work with vendors and internal custom departments to process VIK orders for teams.
• Lead all marketing, processes and staff for the retail location.
• Manage day‑to‑day operations using Salespad, Lightspeed and MS Teams.
• Communicate with VP of Sales on weekly updates regarding store performance and team sales activities.
• Manage and implement schedules for retail locations and all high school, summer league and competitive fittings and meets.
• Oversee inventory management, including projections in conjunction with Buying Coordinator.
• Support outside sales efforts in acquiring new teams and events.
• Hire, train, and develop staff at retail locations.
• Direct all merchandising and maintain an organized, customer‑friendly retail environment.
• Keep up with industry trends and products from all vendors.
• Communicate with staff members including team meetings and reviews.
• Deliver industry‑leading service commitment mindset and execution with every customer interaction.
• Stay informed on industry trends, vendor products, and new technologies.
• Effective use of all Kiefer Aquatics systems and workflows.
• Build and maintain strong customer relationships.
• Attend company trade shows or events when required.

• Bachelor's degree or equivalent.
• Knowledge of swimming, aquatics or the swim industry.
• Able to work effectively independently.

• Regularly required to stand for extended periods of time, kneel, climb, twist, move about the warehouse, and push, pull, and lift more than 30 pounds.

Full‑time position; schedule will be around store hours. Some evenings and weekend work is required, particularly during team fittings and event seasons.

Competitive benefits, including a 401K program, for full‑time employees.

Kiefer Aquatics is an equal opportunity employer that thrives on the success of our team.

$53,000 - $55,000 per year