T Mobile Authorized Retailer Sales Associate

Join to apply for the T Mobile Authorized Retailer Sales Associate role at GP Mobile
.

Retail Sales Representatives (RSR) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They serve as brand ambassadors who build excitement around our products and services. They thrive in a fast‑paced environment where technology innovations and customer needs continually evolve. As a Retail Sales Representative you will complete new employee training and work to build expertise in uncovering customer needs, educating them on device and service solutions, and delivering a world‑class customer experience.

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase at Luna Wireless, an Authorized T‑Mobile Retailer! Luna Wireless is one of the largest Authorized T‑Mobile Retailers in the US. Seeking candidates with hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast‑paced environment, Luna Wireless is the place to be! FT and PT positions available. Se prefieren hablantes bilingües de español, pero no se requieren.

• Build proficiency in serving and selling to customers, providing a world‑class customer experience and building loyalty.
• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in‑store.
• Side‑by‑side sell to find personalized solutions beyond the bare‑bones device and service plan.
• Approach service and sales needs with composure, integrity, and compassion.
• Use digital tools consistently in interactions and onboarding to demonstrate coverage, LTE performance, and the benefits of T‑Mobile plans.
• Complete training on T‑Mobile in‑store experience, new skills and processes, knowledge of systems and reference resources.
• Make the most of time on shift, learning about innovations in wireless and technology.
• Handle cash and store operations responsibilities as needed.
• Collaborate with T‑Mobile employees across channels to own the customer experience, resolve issues, and create a seamless environment.
• Identify and hand off small business leads.
• Support team initiatives and create an inclusive environment.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas while serving customers.
• Effective at balancing customer needs and performance goals.
• 6 months of customer service and/or sales experience; retail environment preferred.
• Bilingual candidates encouraged to apply.

• Competitive base pay plus milestone bonuses.
• Benefits for part‑time and full‑time associates.
• Medical, dental and vision benefits.
• 401(k) plan.
• Generous paid time‑off programs.
• Phone service discounts.
• Serious growth potential for your career.

• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.
• Bilingual candidates encouraged to apply.

This is an opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn’t do it without someone like you. So, what do you say?
Isn’t it time you explored what could become the career move of a lifetime? We invite you to apply today!

#Never Stop Growing

Luna Wireless doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for this or other roles.

At Luna Wireless, A T‑Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non‑binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.