Manager In Training Part - time

Join to apply for the Manager In Training role at Hibbett
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Location:

01623 Charlotte, NC

Hourly: $11.00 - $13.00

Job Title:

Manager In Training

Department:
Retail

FLSA Status:
Non-Exempt

Reports To:

Store Manager

The Manager in Training is responsible for assisting the Store Manager and Assistant Store Manager regarding overall operations and administrative duties. The role requires knowledge of each product area in our store, promotion of merchandise, and a unique customer experience. The Manager in Training assumes supervisory control in the Store Manager’s absence and is trained in the Store Manager’s responsibilities.

• Assist the Store Manager and Assistant Store Manager in controlling the assets of Hibbett.
• Consult with Store Manager and Assistant Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager and Assistant Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager and Assistant Store Manager informed about inventory movement and customer trends.
• Assure quality customer service is maintained.
• Perform general administrative duties as needed and be trained in the Store Manager’s responsibilities.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett.
• Practice and uphold all Hibbett I City Gear policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

• Supervise employees in the absence of the Store Manager, including interviewing, training, planning, assigning, directing work, and resolving problems.

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail with ability to handle multiple tasks simultaneously and with precision.
• Team‐player, passionate about outstanding customer service and selling merchandise.

Recruiting:
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