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Retail Sales Manager: Craft & Customer Experience

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Michaels Stores
Full Time position
Listed on 2026-10-13
Job specializations:
  • Retail
    Retail Sales
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR
Job Description & How to Apply Below

The Michaels Companies Inc. in Charlotte, NC seeks a Store Sales Manager to lead front-end and service operations, coach teams, and drive sales and customer experience. You will model selling behaviors, ensure SOP adherence, and manage daily execution to hit KPIs.

Responsibilities include overseeing POS and Self-Checkout, in-store programs, events, and omni-channel services like BOPIS and Same Day Delivery, while developing staff and protecting assets.

As a Retail Sales Manager:
Craft & Customer Experience, you will play an important part at Michaels Stores in Charlotte, NC, United States.

This posting is for the Retail Sales Manager:
Craft & Customer Experience role at Michaels Stores, based in Charlotte, NC, United States.

We are looking to fill the Retail Sales Manager:
Craft & Customer Experience position at Michaels Stores in Charlotte, NC, United States.

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