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Retail Sales Leader: Customer Experience & Ops

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Michaels
Full Time position
Listed on 2026-10-13
Job specializations:
  • Retail
    Retail Sales
  • Sales
    Retail Sales
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

The Michaels Companies in Charlotte, NC is seeking a Retail FT Sales Manager to lead a high-performing store team and champion a strong selling culture. You will drive sales results, customer experience, and operational excellence across front-end and service operations.

Responsibilities include coaching, SOP adherence, POS oversight, and omni-channel execution (BOPIS/Same Day Delivery) while promoting loyalty programs and protection plan offerings.

We have an opening for a Retail Sales Leader:
Customer Experience & Ops in Charlotte, NC, United States within Sales.

We are currently recruiting a Retail Sales Leader:
Customer Experience & Ops for our team in Charlotte, NC, United States.

This is a great opening to take on the Retail Sales Leader:
Customer Experience & Ops role at Michaels.

As a Retail Sales Leader:
Customer Experience & Ops, you will play an important part at Michaels in Charlotte, NC, United States.

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