Retail Design Coordinator
Listed on 2026-10-19
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Retail
Retail Associate/ Customer Service, Retail Support, Merchandising, Customer Service Rep
Is God calling you to ministry?
For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.
CHRISTIANPURPOSE AND EXPECTATIONS:
All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA's religious mission.
Department Detail
- The Billy Graham Library supports the mission of the Billy Graham Evangelistic Association to proclaim the Gospel to all we can by every effective means available to us, and by equipping the church and others to do the same. Our staff and volunteers present the Gospel through the Journey of Faith tour, Memorial Prayer Garden, Homeplace, and evangelistic outreaches like Christmas at the Library.
We also serve and equip Christians through Ruth's Attic bookstore, Graham Brothers Dairy Bar, group programs, special events, memorabilia displays, student resources, communications, and donor ministry activities.
Job Summary
- The Retail Design Coordinator will assist the retail operations of Ruth's Attic Bookstore, including displays, restocking, customer service, and check-out. The Retail Design Coordinators is an integral part of making our guests' experience memorable at Ruth's Attic inside the Billy Graham Library. Genuinely warm and naturally driven, to create and maintain visually appealing and effective displays
Begin the next part of your professional journey by serving along with us to support the mission of sharing Christ at the Billy Graham Library. This people person will have excellent communication skills along with being detail oriented to enthusiastically serve our customers by handling special orders for guests along with internal requisitions. This includes assisting guests in the bookstore and handling administrative responsibilities to facilitate bookstore operations.
Requirements
- Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
- Faithfully upholds BGEA in prayer
- Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
- Demonstrates behavior aligned with BGEA's Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
- Effectively represents Jesus Christ to those within both personal and professional spheres of influence
- Cares for guests while operating the Point of Sale and assisting in special requests to order completion anticipating and addressing customer needs
- Assists in counting drawers, opening, and closing of cash registers and reconciling daily receipts
- Works in fast paced environment with a diverse range of people by helping customers calmly while managing other daily tasks and adapting to changing conditions
- Ensures a full understanding of all products and have a continued awareness of the most current information available
- Updates the library internal communication calendar with new books and gifts, as well any special guests who are attending the library and any details surrounding these events
- Ensures displays align with the organization's mission (gospel, cross, scripture ministry and library event related) and creates displays with a clear image of vision, taking into consideration target markets
- Ensures display items (props, containers, approved signs, decorations) are presented in an aesthetically pleasing manner, are consistently welcoming
- Assists management with developing and revising display ideas to create an appealing environment experience while ensuring that product is easy to locate
- Restocks displays consistently and communicates updates as needed to staff
- Presents creative solutions to merchandising concerns, i.e., lack of space, inconsistencies in floor layout, product sell through, traffic patterns and more, safety, traffic patterns, breakage, theft prevention etc.
- Coordinates categories of products in areas by theme while encouraging crossover/ tie in purchases
- Sets up and dismantles displays in a timely manner and ensure that all displays are appropriately stored and is aware of…
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