Commercial Roofing Service Sales Representative

Commercial Roofing Service Sales Representative

North American Roofing Services LLC – Charlotte, NC
Job :  – Full-Time/Regular – Posted 3 days ago

We are currently seeking a B2B Sales Professional with experience in or strong knowledge of commercial roofing to join our expanding Sales team supporting Service Operations. This role plays a vital part in growing our service offerings across key North Carolina markets, including Star Care service agreements, Contracted roof repairs, and Emergency and disaster response services.

• Base salary: $55,000 – $65,000 (based on experience)
• Commission:
  Competitive, performance-based, and uncapped
• Company vehicle provided
• Growth opportunities across multiple Florida markets
• Supportive team environment focused on mentorship and development

• Core responsibility for executing high-level organizational sales strategies and market growth plans as it relates to NAR’s service business.
• Calculate square footages and geometrical properties of buildings to produce accurate estimates of material costs.
• Analyze job information and recommend appropriate design given requirements of governing bodies.
• Develop knowledge of roofing system specs from major manufacturers and product lines available; remain current on latest requirements, technology, and market trends.
• Create personal business plan to direct activities to meet and exceed quarterly and annual sales goals.
• Effectively manage client expectations through sales process from service program development to implementation and fulfillment.
• Execute daily follow-ups on open contract repair, Star Care, and service proposals and address customer objections or concerns.
• Proactively prospect and develop accounts by cold calling and utilizing social media, emails and face‑to‑face meetings.
• Identify and network with decision makers of existing national or regional accounts to secure all business opportunities.
• Arrange meetings with relevant decision makers to review maintenance and service opportunities.
• Document all sales activities in Sales CRM to measure performance and update leadership on progress.
• Prepare and present presentations to prospective clients, enlisting the assistance of leadership as needed.
• Negotiate and close opportunities following guidelines approved by leadership.
• Work with the Service Operations Team to problem‑solve any issues that may arise during the relationship with client.
• Other assignments as needed or requested.

• High School Diploma or equivalent.
• 3-5 years B2B experience with a heavy emphasis in selling maintenance plans.
• Experience with Microsoft Office products.
• Strong skills in relationship building, presentation, problem solving, prospecting and closing.
• Adept at managing client expectations through sales process from program development to implementation and fulfillment.
• Ability to clearly communicate and negotiate in challenging sales situations.
• Ability to achieve productivity goals as outlined by organizational metrics.

• Must be able to perform work in a hybrid environment (office, rooftops, customer spaces, and warehouse).
• Must be able to work in extreme weather conditions ranging from extreme cold to extreme heat and other inclement weather circumstances.
• Must be able to carry, set up, and climb extension ladders to reach building heights of 20’ +/-.
• Must be able to climb a ladder or stairs to get onto a rooftop to conduct a meeting with a customer.
• Must be able to wear a full body harness when necessary for fall protection.
• Repetitive finger/hand/forearm motion necessary for completing data entry; ability to manipulate keyboards, telephone keypads, and copy equipment are essential.
• May have multiple hours working on a computer and/or phone and viewing data on a computer screen.
• Travel required as needed, both locally and overnight up to 75% dependent on customer needs and visits to site/customers by car in assigned area; may assist out of area as needed which may require traveling by plane.

Mid-Senior level

Full‑time