Fleet Account Executive

Location:

5101

E. Independence Blvd, Charlotte, NC 28212

Summary

Responsible for generating new business for the Fleet Sales Department. The Fleet Account Executive is responsible for Fleet business development, sales performance results, and customer satisfaction in the Fleet Sales Department.

Supervisory Responsibilities

This job has direct supervisory responsibilities.

Essential Duties and Responsibilities

• Responsible for improving Fleet sales and operations
• Prospecting & developing new relationships with large National Accounts
• Cold calling / emailing prospective businesses
• Assists Fleet sales team with processing or completing sales
• Interacts with customers to ensure customer satisfaction
• Responsible for sale price & trade-in vehicle appraisal decisions
• Has working knowledge of factory(s) incentive programs
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
• Other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education

o GED

o High School Diploma

√ Associate Degree

o Bachelor Degree

o Master Degree

o Doctorate Degree

Field of Study/Work Experience

o Accounting

√ Automotive

o Business

o Human Resources

o Information Technology

Desired Work Experience

o up to 3 years

o 3-5 years

√ 5+ years

Education/Experience

Excellent sales skills, prior supervisory experience preferred. Working knowledge of automotive sales industry.

Certificates and Licenses

√ Valid Driver’s License

o Automobile Salesperson License

Computer Skills

Intermediate skills in Microsoft Office products. Intermediate ability and knowledge of Dealership Management System and web-based applications.

Communication Skills

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.

Environment Demands

Duties are performed throughout the premises, both indoors and outdoors, on customer test drives, and off-premises. Due to the nature of the position, employee may be exposed to various work environments and required to perform a variety of tasks. Work includes frequent movement around the company facilities, the outdoor car lot, and off premises to interact with customers and other departments.

Verbal

and Writing Ability

Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.

Math Ability

Ability to add, subtract, multiply and divide.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions.

Core Values Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick’s tradition of winning is based on the…