Senior Automation Systems Engineer - Charlotte, NC

Senior Automation Systems Engineer - Charlotte, NC The Raymond Corporation
• Charlotte, NC, United States

As a Senior Automation Systems Engineer you will specialize in automation and intralogistics solution sales within manufacturing, distribution centers, warehouses, and e-commerce spaces. As the technical subject matter expert, you will work closely with a Sales Representative within existing Carolina Handling accounts to drive warehouse and intralogistics initiatives. In this role, you will ensure internal and external client satisfaction by consistently exceeding customer expectations.

You will leverage your interpersonal skills to build and maintain strong client and vendor relationships, delivering comprehensive intralogistics solutions. Additionally, you will collaborate with the ISG team to develop, prepare, and present tailored proposals to clients.

• Act as the SME within automation and intralogistics, providing technical support for the sales team’s requests within the automation, intralogistics, and systems solutions space.
• Cater solutions to customer needs, offering innovative approaches for complex problems within the automation and intralogistics domains.
• Gather and analyze data such as product specifications, application environment, customer facility details, and project restrictions for accurate solution development.

• Ensure optimum solutions and implementations by working closely with cross-functional teams, including Sales, Applications, and Project Management personnel.
• Work with the ISG group, project coordination team, engineering group, and other internal departments to make strategic account planning and pricing decisions when presenting solutions to customers.
• Collaborate with the sales team to address customer needs and provide co-operative sales solutions tailored to their specifications.

• Identify areas where Carolina Handling’s automation and intralogistics product sales are weak and initiate actions to improve market penetration, particularly in National and major accounts.
• Collaborate with external vendors and partners to enhance market presence and provide tailored solutions for clients.

• Design and execute reporting procedures for continual performance measurement in automation and intralogistics operations.

• Oversee all phases of marketing for Carolina Handling Automation and Raymond Intralogistics offerings, from answering product questions to developing pricing/product strategies.

• Work with various suppliers to ensure the delivery of appropriate and high-quality solutions to customers based on specific project requirements.

• Perform any other duties as assigned or required to support the company's overall operations and objectives.

All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks.

• Bachelor’s degree in business or equivalent years of work experience.
• 10+ years of experience in material handling automation sales and systems development.
• Exceptional business acumen with a demonstrated understanding of key business drivers.
• Must be able to establish and maintain customer confidence, providing exceptional customer service.
• Listens attentively to customer needs, clarifies requirements, and effectively addresses concerns.
• Demonstrates persistence, overcomes obstacles, and maintains a strong desire for continuous self-improvement.
• Highly motivated to achieve challenging sales and business development goals.
• Strong organizational, planning, and prioritizing abilities to manage competing demands and maximize efficiency.
• Manages time effectively, ensuring productivity in a multitasking environment.
• Excellent communication and presentation skills, with the ability to clearly convey ideas and proposals.
• A team player who thrives in collaborative environments, working well with colleagues across various departments.
• Proficient in Microsoft Office…