Office Support Specialist

About PF&TCO

Preferred Floor & Tile CO. (PF&TCO) is the fastest growing flooring company in the world. Headquartered in Charlotte, North Carolina with regional offices in Atlanta, Georgia, and Tampa, Florida. We are looking to continue to expand into more markets. Preferred Floor and Tile offers turnkey flooring solutions, specializing in National and Regional Home Builders, Single Family Rental (SFR), and Multi-Family Property Management.

A family‑owned business, PF&TCO continues to understand the importance of building and maintaining quality relationships with our clients.

We are seeking candidates who are dedicated, hard-working, self‑motivated, resourceful, and dependable. We want to continue to offer unique flooring solutions to keep our customers saying "Wow, Preferred is amazing!" We offer competitive compensation with endless opportunities for growth within the company. Apply today and learn more about the triple win, our 5-A's philosophy. PF&TCO is dedicated to aligning our employees personal, professional, and financial goals with helping us attain ours.

This role requires individuals to be detailed oriented and task‑completion focused with the ability to manage multiple ongoing projects. Strong technology operation is required. We are looking for someone with team spirited interpersonal skills and a solution minded problem solver with the ability to work in a fast‑paced environment under deadlines, and quick turnarounds while maintaining accuracy.

• Build new jobs into CRM
• Reviewing orders for accuracy
• Ability to pay close attention to detail
• Ability to work with Field Estimators for discrepancies if needed
• Ability to hit necessary deadlines on a daily basis
• Customer data entry
• Navigate builder portals such as Builder Trend and Supply Pro

A qualified candidate would be responsible for building new jobs into the CRM and working with Field Estimators to ensure data is properly entered into the CRM.

• Knowledge of flooring
• Proficient in Microsoft Office (Word and Excel)
• Familiarity with RFMS, CRM, and Schedule Pro is a plus
• High Attention to Detail

Employment is voluntarily entered into, and employees are free to resign at will at any time, with or without cause. Similarly, the company may terminate the employment relationship at will at any time, with or without notice or cause, so long as there is no violation of applicable federal or state law.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, see, talk, and hear. The employee may be required to see details of objects that are less than a few feet away. Work may be conducted in a climate‑controlled environment and occasionally meetings of clients, prospective clients, vendors, etc. may occur off‑site that will require driving in all types of weather.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.