Leasing Consultant

Join the Leasing Consultant Role at Flournoy Properties Group

Flournoy Properties is the property management division of privately held Flournoy Companies, a well‑respected developer and operator of multifamily communities in the United States. We are actively seeking an experienced, high‑energy Leasing Consultant for our luxury property Ellison at Mallard Creek in Charlotte, NC. We are GREAT PLACE TO WORK CERTIFIED and are rated in the TOP TEN of FORTUNE Small to Medium real estate companies.

Our award‑winning culture offers true work–life balance and a winning team environment.

• 14 paid holidays, including your birthday
• 3 weeks PTO
• Full benefits including medical, dental, vision, AFLAC and other voluntary benefits
• Generous 401(k) plan
• Renewal and garage lease bonuses
• $175 leasing bonuses with ramped‑up amounts of $250 and $375 commissions per lease

• Answer the telephone and sell the community to prospective residents
• Set appointments for prospective residents to visit and tour the community
• Show prospective residents the community and apartment homes
• Conduct timely follow‑up, schedule move‑ins and complete required paperwork
• Close the sale to meet or exceed monthly sales goals
• Provide exceptional customer service by responding quickly and courteously to resident inquiries and service requests, taking prompt action to resolve problems, and documenting situations as they occur
• Play an integral role in resident retention through participation in resident activities, renewal preparation, follow‑up and resident needs assessments
• Perform administrative tasks assigned by community management

• Proven record of meeting monthly sales goals in a retail or multifamily sales role
• Professional communication with prospects, co‑workers, residents, vendors and corporate staff
• Strong passion for delivering best‑in‑class service to ensure the highest level of Customer Satisfaction and Retention
• Proficient with Microsoft Office (Excel, Word, Outlook)
• Ability to work effectively in a fast‑paced, constantly changing environment
• Solid multitasking skills and ability to consistently meet deadlines
• Willingness to work weekends and holidays as needed
• Excellent verbal and written communication and presentation skills
• Ability to travel for training and occasional meetings
• Professional appearance, positive attitude, team player and willingness to learn

• Previous retail sales or multifamily leasing experience required
• GED or high school diploma preferred

Mid‑Senior level

Full‑time

Sales and Management