Sr. Inside Sales Representative

At TD SYNNEX - Shyft Global Services we are looking for a Sr. Inside Sales Representative:

• Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions.

• Incumbent is seasoned and has the experience to handle complex customer issues with minimal supervision.

• Leverages TD executives for support.

• Proactively manages accounts by evaluating product mix and profitability

• Makes adjustments to meet TD profitability objectives

• Identify appropriate opportunity to sell TD full portfolio of products and services

• Develops strategic business plans, and effectively present to TD management.

• Provides regional level direction in the absence of the manager

• On a daily basis provide team direction on KPI performance, company directives, vendor initiatives, etc

• Viewed by supporting departments management teams as a change agent and subject matter expert

• Manages advanced inbound and outbound sales calls in order to quote prices, provide product information and build relationships with customers

• Assists associates and reps in resolving complex, important customer problems or issues

• Helping resellers get best pricing / deals through alliance with internal TD departments; informing business partners of vendor-related promotions and floor days; forming relationships; providing proactive business solutions

• Requires high level of interpersonal and collaborative skills

• Identifies, develops, and implements business opportunities through customer facing activities

• Demonstrates detailed account knowledge

• Creates business plans to uncover new opportunities, and increase TD SYNNEX’s sales and profits

• Represents TD SYNNEX professionally in daily interface with business partners, customers, and supporting departments

• Represents TD SYNNEX at business partner events

• Performs additional duties as assigned

• Meets attendance and punctuality standards

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Previous sales experience.

• Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.

• Able to be diplomatic when handling calls/correspondence for Management.

• Able to coach others in the development of their skills. Able to comprehend, integrate, and improve upon complex cross-functional business processes

• Able to constructively work under stress and pressure when faced with high workloads and deadlines.

• Able to display assertiveness and a high level of self-confidence.

• Able to facilitate group interactions.

• Able to identify needs and opportunities and develop action plans to address.

• Able to interact effectively with all levels of management.

• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.

• Able to prepare/analyze appropriate reports and other business correspondence.

• Able to serve as a resource to others in the resolution of complex problems and issues.

• Able to sort through numerical information and recognize trends and details.

• Able to think strategically and tactically.

• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc) at an advanced level.

• Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.

• Possesses strong organizational and time management skills, driving tasks to completion.

• Able to avoid win/loss situations and ensure productive resolutions of conflict.

• Able to analyze and resolve…