Design Sales Associate-Part Time Atherton Mill

Overview of the Design Studio Specialist role

Design Studio Specialists are responsible for delivering outstanding interior decorating and design services to West Elm customers, both in-store and through in-home consultations. They combine design expertise with sales acumen to help customers transform their spaces.

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
• Succeed in a team environment, while able to work independently & manage your own time
• Enjoy being hands‑on with product & functions well both in-store & in the customers’ home
• Recognize that every customer has individualized needs & aesthetics & can cater your designs accordingly
• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside‑the‑box
• Have an obsession for interior decorating, architecture, art, creativity, craft, artisans & neighborhood treasures
• Keep your finger on the pulse of design trends both globally & in your local community
• Know what questions to ask your customers in order to understand their personal style & needs

• Drive sales & achieve sales goals per hour, by connecting customers to you & West Elm
• Inspire associates & customers by connecting them to design trends, inspiration & local resources that reflect the eclectic, creative & modern spirit of the brand
• Develop & manage relationships with clients, designers, developers, local businesses & artisans
• Prioritize the customer & collaborate with your team to ensure adequate selling floor coverage during in-store or in‑home appointments
• Discover each customer’s style by sparking conversation, sharing inspiration & consulting with them to learn how to bring their story to life
• Share decorating expertise & develop thoughtful space plans that fit the customers’ lifestyle
• Advise customers on where to access design resources for products & services that may be unavailable at West Elm (wallpaper, appliances, re‑upholsterer, etc.)
• Share the stories, collaborations & craft behind our products to bring them to life for our customer
• Develop vision boards, floor plans & utilize mood boards to help customers express their personal style at home

• 1–2 years of home furnishing, interior decorating experience and/or interior design education
• Excellent communication skills & passion for working with people
• Excitement for the brand & products we sell
• Must be able to spend ample time on the sales floor focusing on customer needs
• Willingness to travel for in‑home consultations; if driving your personal vehicle, proof of the state‑required auto liability insurance or proof of financial responsibility & a state‑issued driver’s license is required
• Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety techniques

• Full‑time associates are expected to have open availability to meet the needs of the business
• Part‑time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday), and must be available for annual inventory and the entire holiday season (November and December)
• Example:
  Weekend availability cannot fall on the same day; an associate must be available on two separate days (e.g., Friday & Saturday, Friday & Sunday, or Saturday & Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week

• A generous discount on all Williams‑Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program that supports your physical, financial and emotional health
• Paid…