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Director of Client Relations

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Ernest
Full Time position
Listed on 2026-10-12
Job specializations:
  • Sales
    Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR
Job Description & How to Apply Below

Charlotte, North Carolina, United States

Director of Client Relations (aka Director of Sales)

Location:

Charlotte, NC

Sales Territory:
Local radius

Full-time|Base Salary+Bonus|Comprehensive Benefits|Exceptional Culture

Salary range and comp:100 - 130k + bonus + perks

What You'll Do:
  • MotivateandmanageateamofB2BClient Relationship Managers (akaoutsidesalesreps)
  • Coachyourteaminsalesstrategies,tools,andaccountplanning
  • Leadmonthlysalesmeetingsandconductregularreviewstokeepgoalsontrack
  • Serve as the go-to sales leader for your region, internally and externally
  • Buildauthentic,lastingrelationshipswithbusinessclients
  • Represent Ernestatappreciationevents,sportsoutings,andclientmeetings
  • Partnerwithsupplierrepstodrivevalueandstrengthenrelationships
Drive New Business and Grow Existing Accounts
  • Guideandsupportyour Client Relationship Managersastheyhuntfornewbusinessandgrowkeyaccounts
  • CoachCRMstodeepenaccountpenetrationandmaximizeGTMgrowthacrosstheirportfolios
  • Beastrategicpartnerinremovingroadblocks,navigatingclientchallenges,andensuringsuccessfuloutcomes
Leadwith Operational Excellence
  • Supportcompanypoliciesrelatedtocredit,collections,pricing,andmore
  • Approvepricingdeviationsandoverseesalespromotions,campaigns,and contests
What You Bring
  • Trackrecordofstrategicthinkingandoperationalexecution
  • Confidence in building rapport at all levels from clients to colleagues
  • Industry experience not required, we hire for potential and performance
Why Ernest?

We don’t just build sales teams, we build careers. Our culture is rooted in connection, development, and a shared belief that when one of us moves forward, we all move forward. You’ll be empowered to lead, equipped to succeed, and supported by a team that celebrates every win, big or small.

Let’s build something great together!

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