Digital Sales Specialist

It's fun to work in a company where people truly believe in what they are doing!

Neogen is seeking a Digital Sales Specialist Manager to help drive revenue growth through software sales, digital customer engagement, and data-informed selling. In this mid-level individual contributor role, you will accelerate adoption of Neogen's digital Environmental Monitoring application, manage CRM-driven sales activity, and identify growth opportunities across assigned accounts and territories.

This role partners closely with Marketing, Product, Commercial Operations, and Field Sales to deliver a consistent, consultative, and customer-focused digital sales experience.

• Execute digital sales strategies aligned with commercial objectives, including pipeline generation, account expansion, renewals support, and upsell/cross-sell opportunities.
• Own sales activity for an assigned geographic territory and enterprise accounts within that territory, using digital channels to engage customers and advance opportunities.
• Partner with Marketing to convert campaign engagement, digital demand, and qualified leads into measurable revenue opportunities.
• Collaborate with Field Sales, Product, and Commercial Operations on account coverage, deal strategy, product launches, pricing, sales enablement, and customer feedback.
• Maintain accurate and timely CRM records, including opportunity updates, forecasting inputs, account activity, and pipeline reporting.
• Use sales analytics, CRM insights, and customer engagement data to identify trends, risks, whitespace opportunities, and areas for improved sales execution.
• Apply a consultative, value-based sales approach to understand customer needs, position digital solutions, and support adoption of Neogen's Environmental Monitoring application.
• Help resolve customer questions or escalations by coordinating appropriate internal resources and maintaining a positive customer experience.
• Represent the voice of the customer in digital sales strategy discussions, product feedback loops, and go-to-market planning.
• Support continuous improvement of digital selling processes, playbooks, sales tools, and enablement materials.

• Bachelor's degree in Business, Marketing, Life Sciences, Technology, a related field, or equivalent professional experience.
• 5+ years of sales, commercial, account management, business development, or customer-facing revenue experience.
• Experience selling or supporting SaaS, software, digital products, inside sales, or technology-enabled solutions.
• Demonstrated ability to manage a sales pipeline, qualify opportunities, advance deals, and deliver measurable business results.
• Strong proficiency with CRM systems, such as Salesforce, including accurate activity tracking, opportunity management, forecasting, and reporting.
• Ability to use data, dashboards, and sales analytics to prioritize accounts, identify growth opportunities, and inform sales strategy.
• Strong consultative selling skills, including discovery, needs assessment, value positioning, objection handling, and customer follow-up.
• Clear and effective communication skills, including the ability to present information to customers and collaborate with internal stakeholders.
• Strong relationship-building skills with the ability to engage customers across multiple channels, including phone, email, video, and digital platforms.
• Ability to work cross-functionally with Marketing, Product, Field Sales, Commercial Operations, and customer support teams.
• Strong organizational skills, attention to detail, and ability to manage multiple accounts, opportunities, and priorities.
• Demonstrated accountability, initiative, and sound judgment in a goal-oriented sales environment.

• Experience in environmental monitoring, food safety, life sciences, diagnostics, laboratory services, manufacturing, or another regulated or technical market.
• Experience selling to enterprise accounts, multi-site customers, or complex buying groups.
• Familiarity with recurring revenue models, subscription-based sales, software adoption, customer retention, or expansion selling.
• Experience with sales engagement platforms, marketing automation tools, digital prospecting tools, or business intelligence dashboards.
• Prior experience mentoring peers, leading projects, supporting enablement initiatives, or contributing to team performance improvement.
• Ability to translate technical product capabilities into clear business value for a range of customer…