Used Car Sales Manager - Carolina Volkswagen

7800 Independence Blvd., Charlotte, NC 28227

$120,000 - $220,000+ a Year & Great Benefits

Automotive Sales Management & F&I Experience Required

Carolina Volkswagen, one of Charlotte’s most established and well-respected import dealerships, is seeking an experienced Used Car Sales Manager to lead our pre-owned vehicle operations, grow off-brand used vehicle sales, manage inventory, and drive departmental profitability.

Volkswagen has earned recognition as the Most Innovative Volume Brand in a global study by the Center of Automotive Management, reflecting the brand's commitment to advanced technology, safety, and innovation. At Carolina Volkswagen, you'll have the opportunity to build on that reputation while expanding our pre-owned vehicle business across multiple makes and models.

If you have previous auto sales management and F&I experience, a diplomatic leadership style, and thrive in a supportive dealership culture, we’d like to speak with you.

• $120,000 - $220,000+ a year + commission + performance bonuses
• Full-time, 5-Day Work Week
• Medical, Dental, Vision, Life, and Disability Insurance
• 401(k) with Company Match
• Paid time off
• Employee discount pricing on products, services & vehicles
• A stable, respected dealership with strong customer loyalty
• Clearly defined career path for advancement and promotions from within!

• Lead all aspects of the dealership's used vehicle operation
• Appraise, acquire, and source quality used vehicle inventory through trades, purchases, auctions, and other channels
• Manage used vehicle inventory levels, pricing, aging, merchandising and turn rates
• Analyze market trends and inventory data to maximize profitability and sales performance
• Ensure vehicles are properly reconditioned, photographed, and marketed online
• Coach and develop sales consultants to improve closing ratios, gross profit, and customer satisfaction
• Apply F&I knowledge to support dealership profitability, financing opportunities, and a smooth sales-to-finance process
• Monitor CRM activity and ensure timely follow-up with customers and internet leads
• Partner with dealership leadership to achieve sales, gross profit, and inventory objectives
• Maintain high CSI scores and deliver an exceptional customer experience

• Proven success as an Automotive Sales Manager, Pre-owned Manager, General Sales Manager, or General Manager in a franchised dealership
• Automotive Finance & Insurance (F&I) experience required
• Strong understanding of used vehicle acquisition, appraisal, inventory management, and merchandising
• Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
• Extensive background in leading a BDC department
• Solid working knowledge of computers and systems. Dealer Track, CDK, Elead knowledge preferred
• Some experience in Used Vehicle purchasing, merchandising and marketing
• High integrity and a reputation for treating customers and employees right
• Professional appearance and dependable work ethic

Carolina Volkswagen is an Equal Opportunity Employer. Applicants must be able to pass pre-employment testing to include MVR, background check and drug screen.