Commercial Account Manager in Charlotte

Job Description

Commercial Account Manager

Help shape the appearance of some of the Southeast's premier commercial buildings.

At State Building Services, we partner with owners and managers of Class A office buildings to restore and maintain architectural stone, metal, wood, terrazzo, and other specialty surfaces. From marble lobbies and elevator interiors to wood wall panels and exterior hardscapes, we help our customers protect the assets that define their buildings.

We're looking for a Commercial Account Manager who enjoys building relationships, solving problems, and becoming a trusted resource for customers.

This is not a high-pressure, cold-calling sales position.

Instead, you'll work with an established customer base, visit beautiful commercial properties, identify opportunities to improve and protect building assets, and coordinate with our operations team to deliver exceptional results.

If you enjoy helping people, communicating professionally, and being part of a team, we'd love to meet you.

• Build long-term relationships with property managers, facility managers, engineers, and building owners.
• Visit customer properties throughout Charlotte and surrounding markets to identify restoration and maintenance opportunities.
• Evaluate customer needs and recommend practical solutions.
• Prepare professional estimates and proposals.
• Coordinate projects with our operations team to ensure outstanding customer experiences.
• Follow up before, during, and after every project.
• Grow existing customer relationships while identifying new opportunities within your portfolio.
• Engage in business development opportunities with current and prospective clients.

After your first year, you'll be known by your customers as someone they trust to solve problems quickly, communicate clearly, and deliver on commitments.

You will have developed strong relationships across a portfolio of commercial properties while helping customers protect and enhance some of the region's most prestigious buildings.

You will represent our brand well, grow the business, and feel part of the team.

You enjoy working with people.

You're organized, responsive, and dependable.

You naturally notice details that others miss.

You communicate professionally, follow through on commitments, and genuinely enjoy helping customers look good to their bosses and building owners.

You don't need to know everything about architectural restoration—we'll teach you. What matters most is your curiosity, professionalism, and willingness to learn.

• Two or more years of experience in account management, business development, commercial sales, hospitality, facilities, construction services, or a related field.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Valid driver's license.
• Ability to travel throughout the Charlotte region with occasional travel to surrounding markets.

We're a growing, locally owned company where relationships matter.

We have a great brand that is known for quality, communication, and doing things first class.

You'll work directly with company leadership, enjoy significant autonomy, and have the opportunity to make a visible impact on our customers and our business.

Rather than being one employee among thousands, you'll become an important part of a close-knit team that values integrity, craftsmanship, responsiveness, and long-term customer relationships.

If you're looking for a career where your work makes a difference every day, we'd love to hear from you.