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Strategic Enterprise CSM Lead

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Certinia
Full Time position
Listed on 2026-10-15
Job specializations:
  • Sales
    Customer Success Management, Account Manager
Salary/Wage Range or Industry Benchmark: 130000 - 190000 USD Yearly USD 130000.00 190000.00 YEAR
Job Description & How to Apply Below

Certinia is seeking a Principal Customer Success Manager to lead post-sale value realization for our most strategic customers in Charlotte, NC. You will align customer outcomes with Certinia’s PSA/ERP capabilities, driving long-term success and adoption across the account.

You will partner with executives and cross-functional teams to craft strategic account plans, conduct executive reviews, and manage complex programs that maximize ROI while maintaining high satisfaction.

The following opening is for a Strategic Enterprise CSM Lead with Certinia.

For the Strategic Enterprise CSM Lead position at Certinia, we are reviewing applications now.

Step into the Strategic Enterprise CSM Lead role at Certinia in Charlotte, NC, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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