Parts Counter Salesperson

Great Dane, founded in 1900, is a leader in the design and manufacture of dry vans, refrigerated trailers, flatbeds, and truck bodies, with a strong focus on innovation and quality. The company is headquartered in Savannah, Georgia, with additional corporate offices in Chicago, Illinois, and operates eleven manufacturing plants across the United States. Great Dane supports customers throughout North and South America through a broad network of corporate-owned service centers and full-line independent dealers, offering new and pre-owned trailers and aftermarket services.

The organization is deeply people-focused, valuing the teams who build its products and the customers who rely on them. Interested professionals can connect with Great Dane’s talent community at

The Parts Counter Salesperson is a full-time, on-site role based in Charlotte, NC. This role is responsible for assisting customers at the parts counter, identifying and recommending appropriate parts, and processing orders accurately and efficiently. Day-to-day tasks include providing responsive customer service, answering product and pricing inquiries, preparing quotes, and handling sales transactions using point-of-sale and inventory systems. The Parts Counter Salesperson helps maintain proper inventory levels, organizes stock, and participates in cycle counts to ensure accurate inventory control.

The role also collaborates with service and sales teams, supports follow-up on customer orders, and contributes to maintaining a clean, safe, and professional work environment.

• Customer Service and Customer Satisfaction skills, with the ability to build positive relationships and address customer needs effectively.
• Sales skills, including basic selling techniques, upselling, and cross-selling of parts and related services.
• Inventory Control experience, with the ability to use inventory systems, track stock levels, and assist in inventory reconciliation.
• Strong Communication skills, including clear verbal and written communication and active listening.
• Previous experience in parts counter sales, automotive, trailer, or heavy equipment industry is beneficial.
• Basic computer proficiency and familiarity with point-of-sale or ERP systems.
• Ability to stand for extended periods, handle parts safely, and lift moderate weights as required.
• High school diploma or equivalent; additional technical or industry-related training is a plus.
• Reliable work ethic, attention to detail, and ability to work both independently and as part of a team.