Inside Sales Manager

location: in-office role at our uptown charlotte office

are you a proven senior seller ready to take the next step into leadership? We're looking for a driven inside sales manager who brings strong new-business sales expertise along with the ability to coach and develop a high-performing inside sales team.

in this role, you'll play a key part in driving revenue growth by leading daily sales activity, developing and executing strategies to exceed new business targets, and ensuring a strong prospect experience from first contact through close.

we're on a mission to help small and medium-sized businesses grow and succeed. Our all-in-one business management platform enhances customer flow, while our digital marketing services drive more customers to them-like website design, seo, social media, and reputation management. We take the stress out of promoting their business so they can focus on what they do best.

training & development: from day one, you'll receive leadership-focused training designed to help you coach, develop, and scale high-performing inside sales teams. With ongoing support, you'll strengthen your skills in performance management, sales strategy, and team development- equipping you with the skills that drive long-term career success.

culture: we hire for character, coachability, and accountability - creating a collaborative, performance-driven environment where leaders actively support their teams' growth. You'll foster a culture of shared wins, continuous coaching, and positive accountability that motivates sellers to succeed.

opportunity & stability: established for over a decade yet still operating with a high-growth mindset, this is a leadership opportunity within a multi-million-dollar organization. Backed by publicly traded townsquare media, we offer the resources, stability, and long-term investment needed to grow your career.

impactful solutions: our evolving digital marketing and business management solutions help over 20,000 small and mid-sized businesses grow month after month - allowing you to drive meaningful revenue impact while developing strong sales talent.

giving back: at townsquare, you matter. Through hands-on volunteer events, mission mondays, and volunteer time off, employees make meaningful community impact while building strong team connections.

• lead, coach, and develop a high-performing inside sales team through ongoing training, call coaching, and performance management
• drive daily sales activity and accountability to consistently meet and exceed monthly revenue goals
• provide strong, motivating leadership that helps reps maximize every conversation and improve conversion rates
• conduct regular one-on-ones, team meetings, and call reviews to support individual development plans
• develop and execute sales strategies aligned with company objectives
• track, analyze, and report on team performance and kpis to senior leadership
• leverage crm and sales tools, including salesforce, to manage pipeline and performance

• bachelor's degree in business, marketing, or a related field
• proven success in inside sales, with experience leading and/or managing a team
• demonstrated track record of meeting or exceeding sales targets (transactional sales experience preferred)
• strong understanding of sales methodologies, crm systems, and kpi management
• excellent communication, leadership, and interpersonal skills
• ability to thrive in a fast-paced, results-oriented environment

• competitive base salary and bonus plan
• 3 weeks pto
• 9 paid holidays (including 2 personal/floating holidays)
• volunteer time off
• health, dental, and vision…