Senior Bank Channel Manager

Charlotte, North Carolina, United States;
Virtual

We are seeking a dynamic and results-driven Senior Channel Manager to lead strategic initiatives within our Bank Partnerships program. This individual will be responsible for managing the overall health, performance, and growth of key bank partners. The role focuses on driving new revenue generation, strengthening partner relationships, and executing cross-functional initiatives that accelerate joint success. The ideal candidate is a self-starter with exceptional communication skills, strategic thinking, and a proven ability to lead through influence across internal and external stakeholders.

• Relationship Management:
  Serve as the primary point of contact and advocate for assigned bank partner(s), fostering strong executive and operational relationships.
• Revenue Growth:
  Develop and execute strategies to drive adoption, pipeline growth, and revenue through the bank channel.
• Strategic Planning:
  Collaborate with bank leadership to define joint business plans, success metrics, and go-to-market strategies.
• Cross-Functional Leadership:
  Partner with internal sales, marketing, product, and operations teams to execute partner initiatives and deliver exceptional customer experiences.
• Performance Management:
  Monitor key performance indicators (KPIs), deliver regular partner reviews, and ensure alignment with revenue and partnership goals.
• Enablement & Support:
  Equip bank teams with the tools, resources, and training necessary to promote and sell Avid Xchange solutions effectively.
• Market Feedback:
  Act as the voice of the partner within Avid Xchange, providing input to product and strategy teams based on market insights.

• Bachelor’s degree in Business, Marketing, Finance, or a related field; MBA is a plus
• 7+ years of experience in channel management, strategic partnerships, or business development, ideally within fintech, SaaS, or financial services
• Proven track record of building and growing revenue through strategic partners
• Strong executive presence with outstanding written and verbal communication skills
• Demonstrated ability to influence cross-functional teams and deliver results in a matrixed environment
• Data-driven mindset with strong analytical and problem-solving skills
• Comfortable in a fast-paced, high-growth, and evolving organization

Avid Xchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At Avid Xchange,
mindset is everything
. We are Connected
as People
, Growth Minded
, and Customer Obsessed
. The three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day.

Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,300 teammates working across the U.S., or remotely. Avid Xchange is proud to be Certified™ as a Great Place to Work ®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that Avid Xchange is a Great Place to Work®.

• A go-getter with an entrepreneurial mindset – that meansyou arenot afraid of taking risks,winning bigorfacing the unknown.
• Someone who understands that business ispeople centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
• Focused onmaking a difference for our customers. Avid Xchange exists to help solve complex problems for our customers so we can all realize our potential.

Avid Xchange teammates (we…