Task Force Sales Manager

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Full Time Maya Hotels, Charlotte, NC, US

We are always looking for people with a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, and IHG. We understand that creating a desired employee experience is key to delivering exceptional guest experiences and becoming an employer of choice. We believe that if you take care of your employees, they will in turn take care of your customers and guests.

Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experiences. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, avid Hotel, Tru, Hilton Garden Inn, Hampton Inn and Aloft. Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.

• Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
• Retirement Savings: 401(k) with Employer Contribution.
• Employee Perks:
  Employee Referral Program, hotel discounts, and more.
• Work-Life Balance:
  Paid Time Off (PTO).
• Competitive salary and performance-based bonuses.
• Travel reimbursement for task force assignments.
• Career growth opportunities within Maya Hotels.
• A supportive and friendly work environment.
• The chance to work with well-respected hotel brands across Hilton, Marriott, and IHG.

The Task Force Sales Manager is a hands-on, travel-based sales leader who steps in wherever the portfolio needs sales support most. This role covers Sales Managers vacancies, trains and onboards new sales team members, and helps hotels reset their sales process during openings, conversions, ownership transitions, and periods of underperformance. The focus is on doing the work alongside property teams, building sales skills, and leaving each hotel with a stronger, self-sufficient sales operation.

This role partners closely with the Director of Commercial Performance, VP of Operations and Regional General Managers.

Task Force Coverage

• Serve as interim Sales Manager at hotels with open sales leadership positions, owning day-to-day sales activity until a permanent leader is in place
• Support pre-opening, conversion, and ownership transition hotels by setting up sales processes, target account lists, and initial sales plans
• Step in at underperforming hotels to identify gaps, build action plans, and rebuild the sales pipeline
• Review and respond to RFPs, group contracts, and Banquet Event Orders while on assignment
• Conduct sales calls, site tours, and sales blitzes to generate business during each assignment
• Leave each hotel with a documented handoff: active pipeline, target accounts, open contracts, and next steps for the incoming sales leader

Sales Training and Onboarding

• Onboard and train newly hired Sales Managers on Maya Hotels sales standards, systems, and expectations
• Deliver training on prospecting, account management, contract negotiation, group sales, and closing techniques
• Coach property sales leaders through ride-along, shadowing, and joint sales calls
• Train hotel teams on brand sales tools and systems for Marriott, Hilton, and IHG
• Help develop and maintain sales training materials, playbooks, and onboarding checklists
• Provide feedback to leadership on the progress and development needs of property sales staff

Standards and Process

• Ensure hotels follow Maya Hotels standard operating procedures for sales and revenue management
• Help hotels set up and use weekly sales reports, pipeline tracking, and…