Airport Terminal Security Officer

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REGULAR FULL TIME Manual Labor Charlotte, NC, US

30+ days ago Requisition

Salary Range: $19.00 To $21.00 Hourly

The Airport Terminal Security Officer is responsible for helping maintain a safe, secure, and orderly environment for passengers, visitors, employees, airport personnel, and other authorized individuals at Charlotte Douglas International Airport (CLT).

Security Officers perform security and access-control functions in accordance with applicable Transportation Security Administration (TSA), airport, federal, state, and local regulations
, as well as East Coast Protective Services policies, procedures, post orders, and customer requirements.

The Security Officer is expected to maintain a professional presence, provide excellent customer service, promptly identify and respond to security and safety concerns, and accurately document incidents and operational activities.

The Airport Security Officer may be assigned to various locations and posts throughout the airport. Duties may include, but are not limited to:

• Access Control: Control access to restricted, secured, and authorized areas of the airport, permitting entry only to properly authorized individuals.
• Credential Verification: Verify identification, badges, credentials, permits, and other required documentation for individuals accessing restricted areas.
• Personnel and Vehicle Screening: Screen and log personnel and/or vehicles entering secured or restricted airport areas in accordance with airport and customer procedures.
• Vehicle Inspections: Conduct required vehicle inspections at designated airport access points and report unauthorized or suspicious activity.
• Exit Lane Security: Monitor and secure exit lanes leading from sterile or secured areas into public areas of the terminal.
• Terminal Patrol: Conduct foot patrols throughout assigned terminal areas and maintain a visible security presence.
• Parking Facility Patrol: Patrol parking garages and designated airport parking areas to identify and report suspicious activity, safety hazards, security concerns, or unauthorized activity.
• Security Response: Respond promptly and appropriately to security breaches, alarms, disturbances, suspicious activity, safety concerns, and other incidents.
• Emergency Response: Assist with emergency situations in accordance with established airport emergency procedures, post orders, and company policies.
• Passenger Assistance: Provide professional assistance and directions to passengers, visitors, and airport personnel while maintaining security responsibilities.
• Incident Reporting: Prepare accurate and detailed Incident/Occurrence Reports for events involving security, safety, customer complaints or concerns, operational issues, accidents, unusual activity, or other reportable incidents.
• Communication: Immediately report safety concerns, security breaches, suspicious activity, unusual circumstances, and operational issues to the appropriate supervisor and/or airport authority.
• Policy Compliance: Follow all applicable TSA requirements, airport regulations, customer specifications, company policies, post orders, and operating procedures.
• Professional Conduct: Maintain a professional appearance, demeanor, and customer-service-oriented attitude while representing East Coast Protective Services and the airport.
• Security Awareness: Maintain a high level of situational awareness and remain alert to potential security threats, safety hazards, unattended items, suspicious…